As a medium-sized company, providing reliable power to some of the world’s largest multinationals is something I’m truly proud of. We keep billion-dollar businesses running and help ensure the safety of millions of people by safeguarding their critical processes. It’s fantastic to be part of an organization that develops mission-critical equipment, where the customer is always at the heart of everything we do.
HITEC designs, manufactures, transports, installs, and maintains UPS (Uninterruptible Power Supply) systems on a global scale. This requires a broad range of expertise. What makes it especially exciting for technical professionals is that every aspect of technology comes into play — from mechanical and electrical systems to control systems and software.
As part of the Customer Quality Support Team, we drive continuous product improvement by learning from real-world performance. As engineers, we know that even systems designed to run 24/7, 365 days a year, can eventually experience issues. It’s not just about the technology — it’s about how we respond to those issues that really makes a difference for our customers. That’s why we’re constantly working on upgrades and improvements for both existing designs and installed systems.
Within our team, we work closely together in an informal, collaborative way. It’s incredibly rewarding to support our customers, improve their systems, and ultimately make a real difference in their operations.
These types of systems demand a wide range of expertise — and for technical professionals, it’s especially exciting because all technical disciplines are involved, from mechanical and electrical to control and software.